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Author Topic: Can not open port  (Read 7762 times)
cdowner
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« on: May 17, 2009, 04:57:04 PM »

I get this error can not open port when try to cut when the interface go blank. Angry
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seiki
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« Reply #1 on: May 17, 2009, 07:30:33 PM »

If you are using USB cable or adapter, you need to verify the port number in device manager of your computer and set the same port number in the production manager.  The port number in device manager of your computer may change if you conncet to cable to different USB port in your computer.
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cdowner
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« Reply #2 on: May 17, 2009, 07:36:00 PM »

This is installed on a workstation, with windows vista 32 bit ver. never moved from that port.
If I cut a set of graphic the display go blank.
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seiki
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« Reply #3 on: May 17, 2009, 07:54:17 PM »

It is not a common issue for our machines.  If you have already replaced the motherboard and display, nothing else can cause this kind of problems. We recommend contact your seller for repair.
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